Privacy Notice

Effective Date: 23 June 2025

Company: Consulting Junction Limited, trading as Kyndra Group

Company Number: 10635877 (England & Wales)

Registered Office: 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX

1. Introduction

Kyndra Group is committed to protecting and respecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect

We may collect and process the following categories of personal data:

Identity Data – Full name, title, company

Contact Data – Email address, phone number, postal address

Technical Data – IP address, browser type/version, time zone setting, operating system

Usage Data – Pages visited, time spent, interactions with our site

Marketing and Communications Data – Preferences for receiving communications

Transaction Data – Payment history (processed externally via Stripe)

3. How We Collect Your Data

We collect data in the following ways:

Direct interactions: when you sign up, purchase a product, or contact us

Automated technologies: through cookies and analytics tools

Third-party integrations: via Stripe (payments), Mastermind.com (course access), and marketing tools

4. Legal Bases for Processing

We process your data only where legally permitted, including:

Contractual necessity: to provide services you request (e.g., course access)

Consent: where you’ve agreed (e.g., newsletter sign-up)

Legal obligation: compliance with UK law

Legitimate interests: for improving services, analytics, and communications (we always balance this with your rights)

5. How We Use Your Data

We use your data to:

Provide and manage your account

Deliver purchased services (e.g., courses, coaching)

Process payments via Stripe

Send service updates and communications

Improve our website and services

Comply with legal obligations

6. Data Sharing and Third Parties

We do not sell your data. We may share it with:

Service providers: Stripe (payments), Mastermind.com (hosting), email platforms

Professional advisers: auditors, accountants, legal counsel

Regulators or law enforcement where legally required

All third parties are contractually obligated to safeguard your data and use it only for the specified purpose.

7. International Transfers

Some third-party tools may transfer data outside the UK (e.g., to the U.S.). We ensure such transfers comply with the UK GDPR using standard contractual clauses or adequacy decisions.

8. Data Retention

We retain personal data only as long as necessary for the purposes collected, including:

Legal/accounting purposes (typically 6–7 years for financial data)

Active subscriptions or contracts

Until consent is withdrawn (for marketing communications)

9. Your Rights

Under the UK GDPR, you have the right to:

Access your data

Correct or update your data

Request deletion of your data (“right to be forgotten”)

Restrict or object to processing

Withdraw consent at any time (for marketing)

Lodge a complaint with the Information Commissioner’s Office (ICO):

https://ico.org.uk

To exercise your rights, email: privacy@kyndragroup.com

10. Cookies

We use cookies to improve your experience. You can control or delete cookies via your browser. For full details, please see our Cookie Policy (link to be added).

11. Security

We use encryption, access controls, and secure hosting to protect your personal data. All payment data is processed through Stripe and never stored on our servers.

12. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted here with an effective date. Please review periodically for updates.

13. Contact Us

For any questions or concerns regarding this policy:

📧 Paul.Rundle@kyndragroup.com

📍 Consulting Junction Limited, 27 Old Gloucester Street, London, WC1N 3AX